Automation Rules and Playbooks

Automation should make response more consistent without hiding important decisions from analysts.

Automation rules orchestrate

Automation rules evaluate incident conditions and can assign owners, change status, add tags, or trigger playbooks. They provide a centralized place to decide when automation should run.

Playbooks perform actions

Playbooks are Logic Apps workflows that can interact with Microsoft and third-party services. They are useful for enrichment, notification, ticket creation, or carefully governed containment actions.

• Automate repeatable steps with clear inputs and outputs.
• Use least privilege for workflow identities.
• Keep destructive containment behind deliberate approval when business impact is possible.

Design for failure

Automation needs logging and ownership. A failed playbook should be visible enough that an analyst can recognize the missing action and continue manually.